If a proxy isn’t working as expected, it is usually due to how the target website is handling the IP — not an issue with the proxy itself.

Common causes include:

What is a “proxy ban”?

A proxy ban occurs when a website limits or blocks traffic from a specific IP address.

This can look like:

These are site-side restrictions, not a failure of the proxy itself.

How can I test if the proxy is actually the issue?

Before opening a support ticket, we strongly recommend testing your proxy directly in a browser.

Steps to test:

  1. Add the proxy to your browser (Chrome, Safari, etc.)
  2. Visit a simple website like Google or any target site